Shipping & Returns

Shipping

As a general rule, shipments will be made within 24 - 48 hours after receipt of payment,
via certified mail with tracking number.

If you prefer another shipping method, please contact us before requesting this option.
Whatever form of shipping you choose, we will provide you with a link so you can track your order online.

Shipping costs include handling and packaging costs, as well as postal charges.
The handling costs have a fixed price, but can vary according to the weight.

We recommend that you group all your items in the same order.

Important:
Shipping costs may vary according to weight and/or volume.
The computer system (and with this the message that it generates automatically after the reception of your order)
indicates you the costs of sending a letter up to a maximum weight of 50g.
(This is equal to approximately 15-20 banknotes.)

For bigger orders or large and/or heavier items, the shipping costs will increase a bit more.
Therefore, please always pay attention to our confirmation e-mail, which lists the actual shipping costs
in addition to the data required for payment.


If you have any questions, please contact us before placing your order.

We are not responsible for customs clearance and/or for the damage that your shipment may suffer during transportation,
but we do our best to protect all items as well as possible.